I said more than a year ago now that "Starbucks' effort to corner some of the breakfast market [through warmed breakfast sandwiches] will fail utterly".
I realize I'm bragging, but it has proceeded to fail utterly.
Schultz already has said he's killing the ballyhooed breakfast sandwiches and says he hasn't ruled out dropping more foods.
UPDATE: I now realize there is a "Save the Starbucks Breakfast Sandwich" website. I should say, amid all this gloating, that they were actually very good sandwiches. Just completely inconsistent with the chain, with no connection to the market, etc, etc.
UPDATE 2: And here is the discussion I had with PG on the comments at Crescat Sententia. Pretty good stuff, I think. We should be hired.
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I had the impression that the pastries at Starbucks were reasonably popular, actually -- at least I've had them several times, whereas I think I've ventured upon a sandwich once and never again. Pastries go with a Starbucks drink, or can be an alternative when you're meeting a coffee addict there and feeding your own sugar jones. I'm not sure whether meatier breakfast food goes with Starbucks coffee; eggs and bacon seem vaguely downmarket. I wouldn't bother making coffee at home, and pastries really are a lot of trouble, but I can fry eggs and bacon with little effort.
Posted by PG at January 11, 2007 04:31 AM
PG - I think the pastries are indeed reasonably popular, but not at breakfast, perhaps. Or not popular enough. As a matter of taste, I think they vary wildly from decent to bad.
As to the second point, I agree with you, but clearly there is a market out there for egg frying with coffee. i.e, Mcdonald's. Where I think Starbucks is going wrong is that they're fiddling with the "do one clean, simple , high margin thing well" model. (let's leave for another day the debate over whether they do that thing well or not). Now they have 5,000 super speed cooking machines eating into their margins. I think that way live starbucks frozen pizzas, and trouble.
Posted by Raffi at January 11, 2007 08:32 AM
Yes, I think the egg/bacon/cheese frying with coffee market is essentially a low margin one, and it doesn't sound like McD's is raising the price of coffee even as it raises the level of quality. So people who are shopping based on price will continue to go to McD's for breakfast. Starbucks essentially is just trying to get the customers it already has for coffee to buy more. The main problem I see is trying to train staff to do more than one thing well. My friends who like coffee claim that at Dunkin Donuts is actually very good, but that it's more trouble than Starbucks because DD doesn't train its staff to focus on coffee, but on serving up donuts.
Posted by PG at January 12, 2007 01:48 AM
3/19/2008
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